Looking for an alternative to Ebanx?

Discover why Rebill is the best choice for payment and subscription management in Latin America.
When choosing a payment and/or subscription processing partner, it is essential to select a service that meets all of your business needs without compromise. While Ebanx is a well-known name in the industry, it may not be the best choice for everyone. If you're looking for a versatile, customer-centric alternative, Rebill is your answer.
No writtenRebill
Trustpilot Rating⭐️⭐️⭐️⭐️⭐️ (Excellent)⭐️⭐️ (Poor)
Minimum maintenance feeNo minimum feeUSD 500-3,000 per month
Rates and exchange rates Transparent, you always know how much you receive per transaction Variables and are not public
Support channelsEmail, on-platform chat, WhatsApp and videoconferencingEmail
First response time2.5 minutesUp to 1 week
1-Click Checkout
100% customizable checkout and billing links
100% customizable customer notifications
Reports with advanced metrics
Coupon and discount code management
Card subscription management
Subscription management with alternative payment methods: bank transfers, cash, and wallets.
Automatic retries for rejected payments
Customer portal for self-management
Make module for no-code integrations with other platforms and services

Why choose Rebill over Ebanx?

Exceptional customer ratings

Rebill has an excellent rating on Trustpilot, reflecting our commitment to customer satisfaction and reliable service. In contrast, Ebanx has a low rating, indicating recurring problems with customer service.

No minimum maintenance fee

Unlike Ebanx, Rebill does not charge a minimum maintenance fee, making it a more cost-effective solution for businesses of all sizes. Ebanx imposes a minimum fee that can range from $500 to $3,000, which can be prohibitive for many businesses.

Superior support channels

Rebill offers multiple support channels, including email, on-platform chat, WhatsApp and video conferencing, ensuring you get the help you need in a timely manner. In contrast, Ebanx support is limited to email.

Fast response time

With an average first response time of only 2.5 minutes, Rebill ensures that your queries are addressed quickly, compared to Ebanx's response time which can extend up to a week.

1-Click Checkout

Rebill offers 1-Click Checkout functionality, facilitating the checkout process within seconds for your customers and improving the conversion rate. This feature is not available with Ebanx.

100% customizable checkout and payment links

Rebill provides 100% customizable checkout and payment links, allowing you to maintain brand consistency and enhance the customer experience. This is in contrast to Ebanx, which does not offer this flexibility.

100% customizable customer notifications

With Rebill, you can fully customize notifications to your customers, improving communication and user experience. Ebanx does not offer this option.

Advanced reporting and metrics

Get deeper insight into your business performance with Rebill's advanced reporting and metrics, a feature not available with Ebanx.

Coupon and discount code management

Rebill allows the management of coupons and discount codes, helping you to implement effective marketing strategies. This functionality is not provided by Ebanx.

Comprehensive management of card subscriptions and alternative payment methods

Rebill offers extensive tools to manage subscriptions with both cards and alternative payment methods such as bank transfers, cash and wallets, ensuring smooth transactions and customer retention. Ebanx does not offer this flexibility.

Automatic retries for rejected payments

Rebill performs automatic retries on rejected collections, increasing the chances of successful payment recovery. This functionality is not available with Ebanx.

Customer portal for self-management

Rebill provides a customer portal for self-management, allowing users to manage their subscriptions and payment methods independently. This functionality is not offered by Ebanx.

Integration capabilities with Make

Rebill integrates seamlessly with other applications and services through its partnership with Make, enabling code-free integrations and improving the efficiency of your workflow. Ebanx does not offer this ease of integration.

Conclusion

Rebill is more than a payment and subscription processor; it's a partner dedicated to helping your business grow. With superior customer service, customizable solutions and comprehensive features, Rebill is the clear choice for businesses looking for an alternative to Ebanx.

Ready to switch to a better payment and subscription processing solution?
Contact us today to learn more about how Rebill can meet your business needs.